Terms and Conditions spiv7

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the spiv7 platform, including the website, mobile app, services, and all products offered by spiv7 ("Platform"). By accessing or using this Platform in any form, you agree to be bound by these Terms along with all other policies referenced herein, including the Privacy Policy and Responsible Gaming guidelines.

Spiv7 reserves the right to update, modify, or replace any part of these Terms at any time. Changes take effect immediately upon being posted on the Platform. You are responsible for reviewing the Terms periodically. Continued use of the Platform following any changes constitutes your acceptance of the updated Terms.

These Terms are between you and spiv7. No third party is a beneficiary to this agreement. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

2 Account Eligibility

To register and use the spiv7 platform, you must meet all of the following eligibility requirements at all times:

• Age Limit: You must be at least 18 years of age. spiv7 strongly opposes the involvement of minors in gambling and takes active measures to prevent it.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement.
• Non-spiv7 Employees: Employees, contractors, immediate family members, or anyone associated with spiv7 are not permitted to participate in real-money games on the Platform.
• One Account Only: Each individual, IP address, mailing address, or device is permitted only one active account. Multiple account registrations are a serious violation.
• Accurate Information: All information provided during registration must be accurate, current, and complete.

3 Account Registration & KYC Verification

The registration process at spiv7 requires you to provide your full name, date of birth, email address, phone number, and other required details. All information must be your own — you are not permitted to register using another person's details.

Identity verification (KYC) is mandatory before your first withdrawal is processed. Required documents may include a valid national ID or passport, proof of current address, and proof of the payment method used. The KYC process is designed to protect your account security and ensure withdrawals are made only to the verified account holder.

You are responsible for keeping your account password confidential. spiv7 will not be liable for any losses arising from your failure to secure your login credentials. If you suspect your account has been accessed without authorisation, contact our support team immediately.

4 Deposits & Payment Methods

Spiv7 accepts a variety of deposit methods including FPX bank transfer, e-wallets (Touch 'n Go eWallet, Boost, GrabPay), and other digital payment methods supported by the platform. All deposits are processed through secure payment channels with full encryption.

• The minimum deposit is RM20, depending on the selected payment method.
• All deposits must come from legitimate financial sources that belong to you.
• Spiv7 does not accept third-party deposits. Any deposit found to originate from a source not owned by the player will be returned and the account may be frozen for investigation.
• Spiv7 reserves the right to request proof of source of funds if suspicious activity is detected.
• All deposits are final and non-reversible once processed, except under extraordinary circumstances approved by spiv7.

5 Fund Withdrawal

Spiv7 is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals are typically processed within 15 minutes to 24 business hours, depending on the chosen method and your account verification status.

• The minimum withdrawal amount is RM50 for most payment methods.
• Daily withdrawal limits depend on your account tier — standard players up to RM10,000 per day, while VIP Elite members enjoy unlimited withdrawal limits.
• KYC verification must be fully completed before your first withdrawal request is processed.
• Withdrawals are processed to the same payment method used for the deposit, unless otherwise approved by spiv7 under specific circumstances.
• If there is an active bonus on the account, wagering requirements must be met before a withdrawal is permitted.

6 Bonuses, Promotions & VIP Program

Spiv7 offers a range of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions stated in the respective offer details. Players are encouraged to read the terms of each bonus carefully before claiming it.

• Wagering Requirements: Most deposit bonuses are subject to wagering requirements expressed as a multiple of the bonus amount. For example, a RM100 bonus with a 10x wagering requirement means you must wager RM1,000 before the bonus balance can be withdrawn.
• Wagering Limits While a Bonus is Active: While a bonus is active, a maximum bet limit per round or per wager may apply. Bets exceeding this limit may result in the bonus being voided.
• One Bonus Per Player: Unless stated otherwise, each player is eligible for only one of the same promotional offer.
• VIP Program: All VIP members are automatically eligible for weekly cashback and VIP-tier benefits in accordance with the terms of the active VIP program.
• Spiv7 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Any attempt to abuse bonuses — including registering multiple accounts to claim bonuses repeatedly, or using software or strategies designed to meet wagering requirements without genuine risk — is a violation of these Terms. spiv7 reserves the right to void all related bonuses and wins, and to close any accounts involved.

7 Game Rules & Integrity

All games at spiv7 use a Random Number Generator (RNG) audited by independent international bodies to ensure genuine fairness and randomness. The RTP (Return to Player) value for each game is available in the respective game information.

Players are strictly prohibited from engaging in the following actions, which are considered fraudulent or unfair toward the platform or other players:

• Using automation software, bots, or other unauthorized tools to play.
• Colluding with other players to gain an unfair advantage in multiplayer games.
• Exploiting any bugs, software errors, or system vulnerabilities on the platform. If you discover a bug, you are required to report it to our support team.
• Any attempt to hack, damage, or interfere with the platform's functionality.

Spiv7 reserves the right to void bets or rounds affected by significant technical errors. In such cases, the affected stakes will be returned to the player's account.

8 Player Responsibility

You are fully responsible for all activity on your account. This includes ensuring your account is not accessed by unauthorized parties, especially minors. If you share a device with others, always log out of your spiv7 account after each session.

You are also responsible for:

• Keeping your account information up to date and accurate.
• Only play with money you can afford to lose — never use funds meant for daily necessities to place bets.
• Complying with all local laws applicable to online gambling in your location.
• Notifying spiv7 if you believe your account may have been compromised.

9 Account Suspension & Closure

You may close your spiv7 account at any time by contacting our support team. Any remaining balance (subject to applicable bonus terms) will be returned to you via an approved payment method.

Spiv7 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of any term within this document.
• Suspected fraudulent activity, money laundering, or platform abuse.
• Failure to submit the required KYC documents within the specified timeframe.
• Registration of multiple accounts by the same individual.
• Any action that compromises the integrity of the platform or other players.

In cases of account closure due to a terms violation, spiv7 reserves the right to withhold the account balance pending the outcome of an internal investigation. Players who are dissatisfied may submit an appeal through our official support channels.

10 spiv7 Liability Limits

Spiv7 provides its platform and services on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly 24/7, we cannot guarantee completely uninterrupted operation.

Spiv7 is not responsible for:

• Losses arising from technical issues beyond our control, including network outages, third-party server failures, or player device issues.
• Financial losses resulting from the player's own betting decisions.
• Any inability to access the platform due to scheduled or unscheduled maintenance.
• Indirect or consequential losses arising from the use of or inability to use the platform.

In all cases, spiv7's maximum liability to you shall not exceed the total amount deposited by you in the 30 days preceding the relevant claim.

11 Privacy & Data Protection

Spiv7 takes your privacy seriously. All personal data you provide is collected, processed, and stored in accordance with our Privacy Policy, which complies with applicable data protection legislation. Your data is protected with SSL 256-bit encryption at all times.

Spiv7 may use your data for the following purposes:

• Managing and maintaining your account.
• Processing deposits and withdrawals.
• Verifying your identity through the KYC process.
• Sending account-related communications and promotional offers (you may unsubscribe at any time).
• Complying with legal and regulatory obligations.

Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. For more information, please refer to Privacy Policy our full.

12 Terms Amendment & Applicable Law

Spiv7 reserves the right to update or modify these Terms and Conditions at any time. Any amendments take effect immediately upon being posted on the Platform. Players will be notified of material changes via email or in-platform notification at least 7 days before the changes take effect, except in emergencies requiring immediate action.

Continued use of the spiv7 platform following any amendments constitutes your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account and withdraw your balance in accordance with the established procedures.

Any dispute arising from or related to the use of the spiv7 platform will first be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute will be referred to binding arbitration in accordance with the established procedures. These terms are governed and interpreted under applicable law.

If you have any questions about these Terms and Conditions, please contact the spiv7 support team via live chat on the platform or our support email. Our team is available to assist you 24 hours a day, 7 days a week.